A 99.9% Server Uptime
The primary benefit of developing your own cloud hosting system is that you do not need to be worried about compatibility – you configure a specific set of software applications in such a manner as to work with a defined set of hardware components. The outcome is something a lot more steady and reliable, as there are fewer potential chances of failure. We have built our cloud hosting system using proven hardware components coupled with a seriously customized version of Security–Enhanced Linux so as to create an extremely secure environment for your own personal web sites.
That’s why, with all our cloud hosting packages we give you a 99.9% server uptime guarantee. This uptime guarantee is valid for all datacenters.
A 99.9% Network Uptime
Along with our cloud hosting platform, we’ve also built our own internal network in each one of our datacenters. Everything is based on top–hole hardware parts provided by Juniper. On top of that, on every single router, we have placed a firewall with a complex set of rules in order to filter out all dubious requests.
In this way, in all our datacenters – in our datacenter in US, in our datacenter in UK, in our datacenter in FI, in our datacenter in Eastern Europe as well as in our datacenter in AU, you will enjoy a 99.9% network uptime guarantee. And this guarantee applies to all web hosting packages in each and every datacenter.
A 30–Day Money–Back Guarantee
While we have done pretty much everything to decrease all possible risks with our cloud hosting packages and while our company offers first–rate technical support, there are occasions when the client simply isn’t pleased with what we have to offer. Or he wants to switch to a more powerful hosting service, like a VPS server or even a dedicated server.
Because of this, we offer a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you’re not completely satisfied, we will give you a refund.
24/7 Technical Support
If you own a web hosting company, your customer service technicians are of crucial importance. For this reason, we’ve punctiliously assembled a highly experienced team of tech support engineers, each with several years of expertise behind his back. Thanks to them, we offer 24x7 support with all our web hosting packages.
And not just that, our company offers a 1–hour response time guarantee. All support requests are replied to in less than 60 minutes and our average response time is less than 20 minutes!