Q: What does the web site migration service entail? Will my website be safe?
A: The web site migration service available at professionalwebhost.biz is entirely free of cost and involves moving all your files, databases and emails from your current hosting provider to your new hosting account with us. We’ll also fine–tune all the settings necessary for your sites to be fully operational on our state–of–the–art cloud hosting platform.Our techs are completely capable of transferring any kind of site. With years of experience in the industry, they’re well–versed in the inner workings of our hosting platform, our Control Panel as well as all other well–known Control Panels. For them, moving a custom–built application with many custom libraries is as elementary as moving a plain WordPress–based blog.
Q: Website migration sounds like lots of work. How much time will it take?
A: There are plenty of variables to think about – the overall amount of files, the physical size of the database, the complexity of the site itself and the present workload of our web site migration professionals, etc. However, we do our very best to carry out all web site migrations within a 48–hour time period. Less sizeable sites are migrated faster – usually within 24 hours.
Q: Do you need something from me before you start transferring my web site?
A: We do not gather any personal info. We’ll need, though, the login info for your old web hosting account and the name of the web site that you want to migrate.
Q: My current web hosting account has sensitive data inside. How can I rely on you?
Q: Will my site be unavailable during the transfer?
A: While we transfer your site, it will be available both in your hosting account with us and in your account with your old hosting provider. As soon as the migration is done, we’ll ensure that everything is working properly and that the integrity of your web content is not affected before informing you that the transfer is over. Then we will instruct you how to move the domain over to your web hosting account with us and how to update the DNS settings.
Q: Will my present hosting provider learn that I am leaving them?
A: While we migrate your content, your hosting provider will not be aware of the migration at all. We won’t contact them in any way.
Q: Does it make any difference what platform my present provider is using?
A: We support all Linux–driven hosting platforms. Generally, if we can receive access to your Control Panel, we’ll be able to transfer your site.The only platforms that we do not support are closed–source site creation platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.